Holiday Shipping
Now offering an expedited shipping option for holiday orders. Orders will ship next day via USPS Priority Mail to get to you sooner.
If next day shipping is not available due to product availability, you will receive an email from GoodBeads with additional details.
Shipping & Returns
Local Chicago Pickup/Delivery
Customers who place a local pickup order will be contacted within 1-2 days of order via email for details.
If you place a local pickup order or if your online order is returned to us because you entered the incorrect address at checkout you have 14 days from the date your order was fulfilled to either pick up your item(s) from our shop or resolve shipping errors with our team. If 14 months have passed and we are unable to contact you about your order then your items will be donated and you will not be refunded.
Refund & Return Policy
At this time, GoodBeads does not offer returns.
If you are not satisfied with your order, please contact us at goodbeads.shop@gmail.com with the subject line "Exchange". Within 7 days of receiving your order, customers are able to send back their product and exchange for a different product. If it is past 7 days of receiving your order, it is no longer eligible for an exchange.
If your order is damaged, or breaks, please contact us at goodbeads.shop@gmail.com with the subject line "Damaged Product". We will do our best to resolve the issue in a timely manner.
GoodBeads is a one woman show - please be patient with all email inquiries.